PRIVACY POLICY

TEN3 Limited

Last Updated: 30 December 2025

1. Introduction

This Privacy Policy explains how TEN3 Limited ("TEN3", "we", "us", or "our") collects, uses, stores, and discloses personal information in connection with your use of the TEN3 platform.

TEN3 complies with the New Zealand Privacy Act 2020 and applicable privacy laws.

2. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

• Identity and contact details;
• Date of birth (to verify eligibility);
• Profile, sporting, and career-related information;
• Content you submit to the Platform;
• Communications with TEN3 or with other users via the Platform.

Automatically Collected Information

When you use the Platform, we may automatically collect:

• IP address, device identifiers, browser type, and operating system;
• Usage data, interaction data, logs, timestamps, and metadata;
• Cookies and similar technologies.

3. How We Use Information

We use personal information and interaction data to:

• Operate, maintain, and improve the Platform;
• Enable discovery, connections, and communications between users;
• Provide customer support and respond to enquiries;
• Maintain safety, integrity, and security of the Platform;
• Monitor usage, prevent misuse, fraud, or bad-faith activity;
• Conduct analytics, research, and develop aggregated insights;
• Develop, test, and improve existing or future products and features;
• Comply with legal, regulatory, and contractual obligations.

You acknowledge and agree that TEN3 may use interaction data and data input into the Platform for product improvement and any other lawful business purpose.

4. AI, Automation, and Data Use Restrictions

TEN3 does not permit personal information or Platform data to be used by third parties for training artificial intelligence or machine learning models.

Unauthorised automated access, scraping, crawling, harvesting, or data extraction is prohibited. These restrictions apply in accordance with applicable technical controls, including robots.txt, ai.txt, or similar mechanisms, where implemented.

Any attempt to use Platform data, including personal information or interaction data, for unauthorised automation, model training, or contact harvesting may result in account termination and further action as permitted by law.

5. Disclosure of Information

We may disclose personal information:

• To other users in accordance with your account settings and Platform functionality;
• To service providers who support our operations and infrastructure;
• To professional advisers where reasonably necessary;
• To regulators, courts, or authorities where required or permitted by law;
• In connection with a merger, acquisition, sale, or corporate restructure.

We do not sell personal information.

6. Data Storage and International Transfers

Personal information may be stored and processed in New Zealand, Australia, the United States, or any other country where TEN3 or its service providers operate.

By using the Platform, you consent to the transfer, storage, and processing of personal information in these jurisdictions.

TEN3 takes reasonable steps to ensure that overseas recipients protect personal information in a manner comparable to the New Zealand Privacy Act 2020, including contractual and technical safeguards where appropriate.

7. Lawful Basis and Ongoing Processing

You acknowledge and agree that TEN3 may collect, use, store, disclose, and otherwise process personal information for legitimate business purposes.

This may include continued processing after account suspension or termination where required for legal compliance, dispute resolution, fraud prevention, enforcement of Terms, or record-keeping.

TEN3 may create aggregated or anonymised datasets that do not identify individuals and may use these datasets without restriction.

8. Data Retention

TEN3 retains personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

9. Security Disclaimer

TEN3 implements reasonable administrative, technical, and organisational safeguards to protect personal information.

However, no system is completely secure. To the maximum extent permitted by law, TEN3 is not responsible for unauthorised access, loss, or misuse of personal information beyond its reasonable control.

10. Your Rights

You have the right to:

• Request access to personal information held about you;
• Request correction of inaccurate or incomplete information;
• Make a privacy complaint.

Requests may be made using the contact details below.

You may also lodge a complaint with the New Zealand Office of the Privacy Commissioner.

11. Children

The Platform is not intended for individuals under 16 years of age. TEN3 does not knowingly collect personal information from children under 16.

12. Changes to This Policy

TEN3 may update this Privacy Policy from time to time. Updates will be published on the Platform and take effect upon publication.

13. Contact Us

For privacy enquiries, requests, or complaints, contact: